Privacy Policy

1. Introductory Provisions

EKOCENTRUM OVALAB, s.r.o., with registered office at Martinovská 3248/166, 723 08 Ostrava-Martinov, Company ID: 26872196, VAT ID: CZ26872196 (hereinafter “Controller” or “Company”), respects your privacy and undertakes to protect your personal data in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council on the protection of natural persons with regard to the processing of personal data (GDPR) and Act No. 110/2019 Coll., on the processing of personal data.

2. Controller Contact Details

EKOCENTRUM OVALAB, s.r.o.
Martinovská 3248/166
723 08 Ostrava-Martinov
Phone: +420 596 963 791
Email: info@ekocentrum.net
Web: www.ovalab.cz

3. Purposes and Legal Basis for Processing Personal Data

We process your personal data for the following purposes:

3.1 Provision of Laboratory Services

Legal basis: Performance of contract (Art. 6(1)(b) GDPR)
Data processed: Name, surname, title, position, company name, address, phone, email
Retention period: Duration of contractual relationship + 10 years (archival obligation)

3.2 Communication and Responding to Inquiries

Legal basis: Legitimate interest (Art. 6(1)(f) GDPR)
Data processed: Name, email, phone, inquiry content
Retention period: 3 years from last contact

3.3 Marketing Activities

Legal basis: Consent (Art. 6(1)(a) GDPR)
Data processed: Name, email, communication preferences
Retention period: Until consent is withdrawn

3.4 Compliance with Legal Obligations

Legal basis: Legal obligation (Art. 6(1)(c) GDPR)
Data processed: Accounting and tax documents containing personal data
Retention period: According to relevant legal regulations (usually 10 years)

4. Categories of Recipients of Personal Data

We may transfer your personal data to the following categories of recipients:

Laboratory service subcontractors (only to the necessary extent)
Accounting and tax advisors
IT service providers
State authorities (based on legal obligation)
Accreditation bodies (Czech Accreditation Institute, foreign accreditation bodies)

5. Transfer of Personal Data to Third Countries

We do not transfer personal data to third countries outside the European Union, except when necessary for contract performance or with your explicit consent.

6. Cookies and Tracking on Websites

6.1 Technical Cookies

We use necessary cookies for proper website functionality.

6.2 Analytical Cookies

With consent, we use analytical tools (e.g., Google Analytics) to improve our services.

6.3 Cookie Management

You can change cookie settings at any time in your browser settings.

7. Your Rights

As a data subject, you have the following rights:

7.1 Right of Access

You have the right to obtain information about whether we process your personal data and what data.

7.2 Right to Rectification

You have the right to rectification of inaccurate or incomplete personal data.

7.3 Right to Erasure

You have the right to request deletion of personal data under conditions set by GDPR.

7.4 Right to Restriction of Processing

You have the right to request restriction of processing of your personal data.

7.5 Right to Data Portability

You have the right to receive personal data in a structured, commonly used format.

7.6 Right to Object

You have the right to object to the processing of personal data.

7.7 Right to Withdraw Consent

If processing is based on consent, you have the right to withdraw it at any time.

8. Security of Personal Data

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, destruction, or alteration, including:

Encryption of sensitive data
Regular backups
Limiting data access to authorized persons only
Regular employee training

9. Right to Lodge a Complaint

You have the right to lodge a complaint with the supervisory authority – Office for Personal Data Protection:

Office for Personal Data Protection
Pplk. Sochora 27
170 00 Prague 7
Phone: +420 234 665 111
Email: posta@uoou.cz
Web: www.uoou.cz

10. Changes to Privacy Policy

We may occasionally update this policy. We will inform you of significant changes through our website or by email.

11. Final Provisions

This privacy policy becomes effective on 3.10.2025 and replaces all previous versions.

For any questions regarding personal data processing, contact us at: info@ekocentrum.net or phone +420 596 963 791.